Contact

How to reach us

Messages about this website can be sent by email. Please include enough detail for the message to be understood and answered, and please do not send sensitive personal information such as government identification numbers, financial account numbers or medical details.

What we can help with

• Questions about how this website works and how it is compensated
• Privacy requests, including access, correction, deletion and opt-out of sale, sharing or targeted advertising
• Reports of a broken link, an error on a page, or content that appears misleading
• Advertising and partnership enquiries

What we cannot help with

This website is not an insurance company, agency or broker. It cannot quote a price, bind or change coverage, add or remove a driver or vehicle, take a payment, issue proof of insurance, or open, review or pay a claim. For anything to do with an actual policy, contact the insurer or agent named on your policy documents directly, because they are the only party able to act on it.

If you were contacted after using a partner site

Marketing calls, texts or emails come from the marketplace or provider whose form you completed, under the consent you gave on that form. Requests to stop being contacted, or to have your details removed, need to go to that company, since it holds the record and the consent. If you are unsure which company that was, describe roughly when and how you arrived and we will try to point you in the right direction.

Response times

Messages are reviewed in the order they arrive and most are answered within a few business days. Privacy requests are handled within the period the applicable law allows, and additional information may be requested first so that the correct records can be located.